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Tablet or Dedicated Touch Panel – That is the Question

Can an inexpensive iPad or mobile device app replace the need for a more expensive ‘purpose built’ control interface for your automated home systems.

Great question, and the answer is, “Absolutely –your tablet or smart phone will work wonderfully-in most situations…”

Tablets, like the iPad, or mobile phones are an excellent and cost effective tool for getting system controls for much less money than a purpose built device like the Crestron wireless touchpanelCrestron Touchpanel Control or handheld WiFi touchpanel.Crestron Hand held control

You can do everything on a tablet that a purpose built device can do. Control music, lights, heat and even see cameras – all from one app. Crestron has even developed the Mobile Pro App for just that purpose. this.

So what is the drawback and why not use tablets and mobil devices for everything?

The simple answer is convenience.

Convenience you say…..but a tablet and mobil device is always by my side……how can that not be convenient?

The reality is that these mobil devices are not entirely convenient when it comes to quick simple tasks like turning down the volume or changing channels on the TV.

Imagine for example, that you have the tunes going at a good volume while cooking dinner. You’re jamming out, enjoying the music and all of a sudden a phone call comes in. What do you do? How do you quickly turn down the volume? Answer: With a mobile device, there is nothing quick about it. You have to first locate the device…maybe your pocket, maybe on the counter, or maybe little Jonny is playing a game with it. Then you have to activate the device (2 seconds), open the app (2 seconds), let it sync up (4 seconds) and then turn down the volume. Now 8-12 seconds may not seem like a lot, but in this scenario, it’s an eternity and will leave you feeling anxious and rattled. Enough so, that you may stop jamming out to loud music. Now that’s a shame.
Instead, imagine a keypad or touch panel permanently fixed to the wall that has dedicated buttons for volume and mute. You calmly walk over and push the button. Instant response. No anxiety. No pole vaulting around the kitchen. No swearing at your kids for using the iPad like a toy. And when the call is over, just turn it back up and rock out baby.

So what does this mean? Well, having mobil control is convenient in one way and is great as a back-up tool, but it should never be relied upon as a primary device in rooms or areas of the home where you need real convenience. Mobil devices will allow you to save expense but will not supplant the usefulness of at least one or two dedicated devices.

The Cobbler Has New Shoes

Audio and Video Home Controls

Ever since the start of my career in consumer electronics and every time I meet a new person who learns of my career I get the dreaded question:” You must have a great system at your house?”
The answer was always been the same; A nervous laugh followed by the comment that the “cobbler never has any shoes”.
Yes, it is true. For the last 20 years I have walked around barefoot in my electronic home. All of my “stuff” has been a mishmash of older components strung together with left over patch cables and power strips. Quite a sight to behold for the home of an electronics “professional”. (“Honestly” Leslie interjects, “We’ve had some cool technologies over the years…”
Why you ask? Money, time and priorities. Plus, when you are around the stuff all day, it seems crazy to have it at night too. At least so I thought.
Everything changed last month.
I took some bucks I had saved in the kitty and bought, installed and programmed (myself) an integrated system for entertainment, lighting and HVAC control. My house now has an in-wall touch panel, keypads, smart switches, communicating thermostats, iPad and iPhone control, streaming radio, XM, etc., etc., etc.
We didn’t just get new shoes, we got Nike high-tops with brightly colored laces and pump up soles.
While I was carefully removing each new Crestron Prodigy device from its den of cardboard, styrofoam and plastic, I wondered if it would make a difference in our home. Of course our teenage sons would think it was “sick” and all, but how would it be for Leslie and me? Maybe the Wal-Mart “Air-tops” would have been sufficient?
I can honestly say it is great fun. I am now experiencing what I have been telling my clients all along. Sentences like: “You will discover your music again” and “If it is simple to use, you’ll use it” and “You’ll find it so convenient” are all true. In fact, we have been really enjoying our new system so much that I keep obsessing about how I can add to it. So, now I look forward to meeting someone new with the hope that they will ask the question. Heck, I might even try to bring it up because it’s really cool to have new shoes and it feels great to be a proud cobbler.

A New Hampshire Home

 

It can be difficult to communicate the scope of the work that we do, but this article tells a big part of the story.  There were a number of exceptional houses featured in the current issue of New Hampshire Home Magazine.  We are thrilled that this particular home was included.  We loved being part of such an innovative design and construction project. Portsmouth, New Hampshire Installation It is always a pleasure working with the brilliant architect, Lisa DeStefano and kitchen designer, Scott Purswell of Dovetailed Kitchens and of course the very gracious and creative homeowner.  Congratulations to everyone who was part of this tremendous collaboration. Also, a big Thank You to MaryJo Drewn and the staff at New Hampshire Home Magazine for the generous mention of DC Home Systems in this article.

Accountability

Nick Mark, Owner DC Home Systems

I want to shed light on a question which integrators are routinely asked by customers as the A/V system is being designed and specified. “Can’t we just buy our own TV?” It is a valid question. After all, TV’s are a commodity item and a familiar component on the potentially mysterious list of materials required for the A/V system.
The obvious and simple answer is, “yes, you can spend your Saturday at Best-Street-Save-Money-House.” But in addition to the inconvenience, there is a more important factor to consider.

Accountability.

Let me start with this truth. Because TVs are a commodity item, your integrator will likely charge you the same price as the big box stores for the same TV. You should know, your integrator makes NO money on the sale TV’s. Really. Wholesale cost on a TV is typically just a few points below advertised costs. When administration and shipping are factored in, your integrator will likely take a loss on these items. So, why do integrators even want to sell them?

Accountability.

Although the TV appears to be the center of any integrated A/V system, in reality it is just one of the cogs in the wheel. If any one of these cogs is not working, the TV usually ends up taking the blame, although the true culprit could be one of many factors in an integrated system.
If your integrator didn’t supply the TV or if there has been a substitution, it becomes dicey to sort out which warranty applies.
(It is worth repeating, installers make NO money by providing TVs.)
You know your landscaper isn’t responsible for the lifespan of plants you purchase from House-Cheep. Your interior designer isn’t accountable for the performance of blinds you purchase from Budget-Shades. This is, of course, at the root of how you choose any reliable contractor. You choose professionals who will stand by all the products you purchase through their service. When your integrator specifies the TV, installs it in accordance with system design and provides it through one of their supply sources, the integrator is accountable for any issues. This means you have one call to make and one company to lean on.

The Customer is Top Priority

Cable companies don’t have the best reputation with consumers. They are generally perceived as being expensive,  late, and unhelpful.

We have a client in Maine, who is making some improvements and adding guest  cabins. Te main house has a cable feed for TV and internet. The extra cabins need their own cable feed to get the proper signal. We arranged to have the cable company come to the site to pull a new cable feed from the power pole to the new cabin.

On the day that the cable company was scheduled to install that new cable, our installer A.J. was onsite.  The cable company had hired a contractor to run the cable, but he showed up unprepared. As A.J. tells it, the contractor didn’t realize that he had to change out some equipment on the pole and run the cable such a long distance.  The contractor,perhaps because he was not a stakeholder in the project, was initially uncooperative and reluctant to do any work without calling the supervisor.  If it wasn’t for our our installer being onsite, the contractor would have certainly left as soon as he had arrived and the project would have been delayed and the customer would have been unhappy, with us.  Having many years of experience working with and for the cable industry and being primarily concerned with the customers satisfaction, A.J. knew what had to be done and  firmly provided suggestions for how to proceed.   The contractor reluctantly completed the work and most importantly, the customer is happy,

On another note, as Time Warner Cable and Sinclair Broadcasting Group (owner of local affiliate WGME) continue to battle over contract negotiations, affecting CBS viewers in 20 markets across the nation, it is unclear who will come out on top on the December 31st deadline.

Netflix for iPhone

Finally! Netflix has come to the iPhone. It’s been available on the iPad since the iPad was introduced. I feel that Netflix pairs best with the iPad and especially the iPhone because of the small screen size. The video quality on a TV or even a large computer monitor is noticeably lacking. But it looks great on an iPad or iPhone.

Netflix iPhone App Video from Netflix on Vimeo.

I wonder how the AT&T network will handle the streaming over 3G, which can be done.
IPhone users are now detached from having to sync movies with iTunes. Awesome to the max.
If you don’t have an iPhone, iPad, or other Netflix streaming capable device, find a friend that does. It’s great.

ATP renovation

One of my favorite jobs with DC Home Systems is working in the fabrication area. We have a large area in our warehouse where we build and test systems. This typically means unboxing all the equipment for a job and assembling it into a working system that represents the final install. This often requires fabrication such as cutting a TV mount to fit the TV correctly, or assembling some scrap iron into a bracket to hold a speaker.

This can also mean fabricating our work area. Today, project engineer Glen was mounting a TV to the wall for testing. The bummer was the fact that we had a counter in the way that always made it tough to temporarilly hang TV’s. We’ve talked before about cutting out the chunk that is in the way, but today I looked over at A.J., our new installer, and gave him the nod.  

For the next 20 minutes sawzalls roared and screwguns whined. We ended up with a 6′ chunk of counter to find a home for and easy access to the mounting point. In our daily worklife we often “deal” with annoyances and minor roadblocks that we have learned to work around. It’s like a scratch on the roof of your mouth you can’t stop messing with. Finally tackling an irritation gives great relief. It doesn’t change the world, but often comes with the fun of working with power tools.

Inspiring Creative Thinking

Why is it so expensive to install a TV?

On any given Sunday there will be a flyer showing the latest sale prices on a TV. This past weekend I saw a 42” plasma on sale from Best Circuit for $475. Wow. Just five years ago a 42” plasma was nearly $5,000!

Now it would seem that the installation shouldn’t be much more right? I mean after all, it’s just a TV.

No, not really. Even a “simple” installation requires thought, planning and good supporting products. 

Let’s start with the TV. The one on sale is probably not all that great. It is there to catch your attention from a price perspective.  Even if you don’t hire a professional for installation, get the better TV. It will be worth it.

Next there are the cables, mounts and surge protectors.  Get good ones. It makes no sense to have a cheap mount that won’t secure the TV or cheap cables that can’t carry the HDMI signal properly. And surge protection, you bet. One nearby lightning strike can destroy your investment.

Then there other important items like having a small cavity behind the TV to store wiring, a great remote control to simplify your system, a conduit for future wire runs, and connectivity for Ethernet.

The advances in technology provide us with an incredible viewing experience, but the days of opening a box, placing the set on a coffee table and adjusting the bunny ears are long gone.

Apps For Home Control Systems

Crestron iPhone AppsNew technologies allow you to use your iPhone as a house wide remote control. Simply tap the screen to select movies, music and TV in any room or adjust volume, light levels and room temperature with just a touch. Using the home Wi-Fi network locally or the powerful 3G and EDGE networks remotely, total control is always at your fingertips.  What apps would you like to have for your home audio, video, lighting control or other home systems?

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